Categories
- PRODUCT SUPPORT (Page)
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RETURNS (Page)
Our returns and exchange policy covers damaged items, sizing issues, shortages, warranty faults and refund processing. Clear, trade-appropriate procedures ensure fast resolution and accurate ...
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SUPPORT (Page)
Online hardware is complex — fast-moving stock, multiple brands, varied sizing, carrier networks and detailed technical requirements. To make this easier, we’ve centralised every key supp ...
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SHIPPING (Page)
Shipping and handling at Craftsman Hardware is built around clear timelines, accurate packing, and transparent expectations for trades and consumers. Overview & Handling Processing Time ...
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Craftsman Hardware - Cheltenham, VIC (Page)
Our Cheltenham location is the central hub for Craftsman Hardware in Australia. Operating as a combined customer support centre, by-appointment showroom and warehouse & dispatch facility, it supp ...
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WARRANTY (Page)
When you buy from Craftsman Hardware, you have strong protections under the Australian Consumer Law (ACL). On top of these automatic rights, some products also come with additional warranties from ...