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Cheltenham Showroom Closed — We’re welcoming a new family member. Re-opening 5 December. Online orders continue as usual.

Craftsman Hardware - Cheltenham, VIC

Our Cheltenham location is the central hub for Craftsman Hardware in Australia. Operating as a combined customer support centre, by-appointment showroom and warehouse & dispatch facility, it supports trade, commercial and retail customers nationwide.


Location

Craftsman Hardware – Cheltenham
44, 148 Chesterville Road
Cheltenham VIC 3192
Australia

Service Area: Melbourne, wider Victoria and all Australian states and territories.


Customer Support

Our Cheltenham support team assists customers across Australia with product questions, order guidance and technical enquiries.

  • Telephone support
  • Email support
  • Online contact form
  • Specialist guidance for workwear, PPE, fasteners and storage systems

Hours: Monday–Friday (business days)


Showroom (By Appointment)

The Cheltenham showroom is available by appointment for fittings, demonstrations and product evaluation.

  • Workwear size and fit checks
  • Product demonstrations and specification review
  • Disabled access and on-site parking
  • Selected ranges on display from major trade brands

Brands commonly displayed: Blaklader Workwear, Snickers Workwear, Hultafors, AUER Packaging, FAMAG Woodworking Tooling, ZEKLER Safety

Please contact support before visiting to confirm availability and book a time.


Warehouse & Dispatch

Cheltenham is also our primary warehouse for Australia. It is optimised for fast, accurate order packing and carrier collections.

  • Forklift handling for palletised and heavy consignments
  • Orders typically handled up to ~300 kg
  • Oversize and heavy goods supported
  • No customer pick-up – carrier collection only

For handling timeframes, delivery options and oversize freight information, please see our Shipping and Returns & Exchanges pages.


Contact Us

For showroom bookings, order help, trade enquiries or technical support, please use the options below:

Your enquiry will be directed to the appropriate team at our Cheltenham hub.